Hello@write.as average response time

Hi there everyone

I have been trying to come in touch with write.as team on hello@write.as and discounts@write.as via email. It’s been 11 days since my first attempt and since I have not received a reply yet I am wondering if my email provider (tutanota) is not reaching their inbox.

What would be the average response time? Any similar experience by other users?


I sent an email almost a month ago, on January 14, to hello@write.as and so far I have no response.

Sorry that we’ve been dropping the ball on our responses, everyone.

I believe I got back to you, @anastasios. But @jotaseth, I’m unable to find anything from the email address on your account. Did you send it from another address that we might be missing? Let me know and I’ll take a look.

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Don’t worry, @matt !

Indeed, I sent the e-mail from the old e-mail address to which I received the renewal receipt.

I detailed the query in this message in the “Help” category to try to change the payment method:

Yes matt thanks all is good!

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