I purchased a PRO subscription on the 9th of December, 4 days ago. I’m finding it a very confusing system - unlike anything I’ve used before.
I emailed support but no reply. So please let me know how to request a refund ASAP.
Thank you.
Still no reply.
Support request sent 48 hours ago - no reply.
Refund request 24 hours ago - no reply.
Is chargeback my only option?
I have no issue with this, but Write.as will incur an additional charge.
You leave me no choice. I’m calling a chargeback. Way to go…
Hey, sorry for not getting back to you earlier. We’re a tiny company (it’s just me here), and it was the weekend. I’ll take care of that refund for you.
No problem - thank you!
Took care of that the other day – you should see the amount back in your account shortly!
Got it - thank you!
And sorry it didn’t work out…
Keep well!