My Account is banned? Why? I didn't do something abusive

Hello, I’m sorry for bothering you. But my Account is banned, and my IP was banned. I didn’t do something abusive, please help me, please return my account. I’ve also sent an E-mail two days ago.

I hope you can fix / return my account soon, thank you. Have an amazing day ahead, and God Bless. @matt

Hi, just sent you a private message!

ah, thank you very much, I really appreciate it. once again, Thank You.