Current downtime

We’re seeing some downtime related to this morning’s issues with our hosting provider. Working on fixing this now – keep an eye on our Mastodon account and status page for updates.

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We should be back to normal now, but there may still be lingering issues today.

You might’ve noticed some small periods of downtime through the rest of the week – huge apologies for that.

Last Saturday, the 14th, our database server had a brief hardware failure that required a full restart. There wasn’t data loss that we found, and anyone who tried to interact with Write.as around this time would’ve simply seen old content, or not been able to interact and publish to the site, as mentioned in this thread.

However, this event also caused downstream issues that reduced our traffic capacity to about 33% of what it normally is. This meant we weren’t able to handle the occasional spikes of visitors we usually see across our platform this week, and some readers might’ve seen a message indicating a “heavy load” on our servers for a small time that instructed them to try again later.

After a few false starts, we’re nearly back to the same capacity we had before. So you shouldn’t notice any downtime going forward. But for now, I’ll continue monitoring everything – and please let me know here if you notice anything amiss.

Sorry again for the trouble, and thanks for writing with us!

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