Hi, I don’t know if it’s appropriate to ask about Paper.wf stuff, as it’s a free instance. But maybe I can get some help. Sometimes, when I try to post on Paper.wf, I get the error message: “Failed to post. Please try again.”. If I try to check the Developer Options, I get a generic:
“500 Internal Server Error
nginx”
Maybe you can help me? Or am I asking for help in the wrong place?
Thanks!
Paper.wf isn’t run by Matt and Write.as. It’s an independent WriteFreely instance. You’ll have to get in touch with whoever runs it. Sorry, don’t know who that is.
Same issue one month later, and I have not the fuzziest idea on how to contact the admins, save for a whois query.
Always back up your stuff, y’all.
@albileetrees Did you just wait for a fix or did you contact the instance admins?
Was it the same error?
Do you remember how mcuh days you had to wait for a fix?
I sent a message to the aforementioned email I acquired through the WHOIS query; no response yet (and it took me a few days; it felt invasive having to go far as WHOIS to even get it-- but ultimately decided to give it a shot).
I had not used this service in over a month and was made aware of the issue only when I tried to log in recently. But, it appears to be the same error.
EDIT: To clarify on the errors I’m also getting, I just get a generic “Server Error” message, including when I attempt to post. In other browsers with no active login, the error is on most-- if not all-- of the pages. (And even while logged in-- still errors.)
Same thing here…
Maybe something related to the massive failure of GCP in Paris?
https://status.cloud.google.com/incidents/dS9ps52MUnxQfyDGPfkY#73mBtVKKfeJGJ1yaY7hV
Back to normal situation.
Could be nice to have better error messages and a kind of UI to contact instance admins.
Could be closed.
Hi there, just want to report that server for https://paper.wf is down. Please help to fix it because I need to back up my works there. Thank you!
Hi. Same issures here. I can’t open the paper.wf and my personal blog. Could you please take a look when you have time? I need to back up some data as well. Many thanks!
Unfortunately, @matt won’t be able to help you with this. paper.wf is an independent instance of Writefreely which isn’t run by Matt/Write.as.
please help to solve this problem. At least give us time to backup our work 
, it’s already two weeks.
@restof, @yingchen-ye and @mijil, send a message to littleduckdotxyz@gmail.com, per WhoIs.
I’ve ultimately decided to move my project elsewhere. My recommendation is that you do the same.
I did not like how unreliable paper.wf appears to be, but I must stress that I do not have an issue with the software itself. There are more stable servers.
What do you use, @albileetrees?
It appears to be remediated now.
The contact address listed on Contact Us — Paper.wf is “writefreely[at]paper.wf_” and when I attempt to send to the de-obfuscated version of that I get a SMTP 530 Authentication required response.
My posts on paper.wf haven’t been visible to mastodon.social in a year now, and I only just realized that.
I’m probably going to try to find a way to migrate, and seriously consider moving without migration if I can’t do that.
Updating this old thread since it’s probably the first place people end up when trying to find support for paper.wf outages
paper.wf is down again. does anyone know if the contact emails are updated? I need to back up my work; I had only just started using it.