I’m wondering if someone can help me with a billing issue.
I haven’t been able to renew a 5-year subscription. If someone could help sort this issue, I’d be grateful. I’ve reached out via email and with a direct message on the forums.
Hey, really sorry for the delay on this! There’s currently an issue with renewing 5-year subscriptions since it’s a manual process. But I’ll be taking a look at it this week, and will let you know when you can renew!