Account on write.as 'silenced'

I got a warning when attempting to post in my write.as blog that my post contained something unacceptable such as backlinks. It didn’t - it was simple plain text, no links, no spam, no TOS violations that I could see. I deleted the attempt, and rewrote it directly in the write.as account, and got the same error.

After that, my account reports it is ‘silenced’, and remains so, days later, despite emailing the help address to have the problem resolved.

Since I didn’t include any of the problematic content the warning identified, and I’m not a bot or a whatever-it-was worker the warning seemed to be about, I have no idea how to (1) avoid the problem happening, and (2) fix it if it does.

Can this be resolved please?

Sorry for the trouble! Sometimes our automated systems can wrongly flag people. I just sent you a private message with instructions on how to fix this.

Thanks, Matt!

Done, and fixed.

Andy