Account Cancellation & Refund

I’ve been trying to get into contact with the Write.as team for about a month now regarding canceling an unused 5-year plan and getting a refund. I have heard nothing back even after three emails. Can someone help me out here?

As a platform based on privacy and minimalism, I find it disconcerting that I had to create an extra public forum account to get support on this issue, especially since I am on the Pro level of support, and a contact email address is provided at that level.

@matt
@support

Just responded to your email! If you want to delete this account as well, just let me know and I can help out.