# Snap.as backend makes image colors washed out

**URL:** <https://discuss.write.as/t/snap-as-backend-makes-image-colors-washed-out/2366>\
**Category:** Bugs\
**Tags:** snapas\
**Created:** [January 21, 2021, 7:01pm UTC](https://discuss.write.as/t/snap-as-backend-makes-image-colors-washed-out/2366 "2021-01-21T19:01:16Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![agyild](https://discuss.write.as/user_avatar/discuss.write.as/agyild/32/482_2.png) [@agyild](https://discuss.write.as/u/agyild)\
**Post date:** [January 21, 2021, 7:01pm UTC](https://discuss.write.as/t/snap-as-backend-makes-image-colors-washed-out/2366/1 "2021-01-21T19:01:16Z")

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Note that I am using a color calibrated monitor with Mozilla Firefox with color correction settings enabled. But practically it shouldn’t make any difference.

Steps to reproduce:

1. View this [photo](https://i.ibb.co/jHFxCSc/canada-flag.png) in browser and download it
2. Upload it to snap.as and [view it](https://i.snap.as/Ae0x1piH.png) in browser and notice how the reds are washed out compared to the original

Also from my testing Snap.as prematurely processes every photo regardless of their file size or EXIF information. As a result, photos optimized with an image optimizer when uploaded to Snap.as get larger in size and also suffer from the bug mentioned above.

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**Author:** ![matt](https://discuss.write.as/user_avatar/discuss.write.as/matt/32/2760_2.png) [@matt](https://discuss.write.as/u/matt)\
**Post date:** [March 23, 2021, 3:56pm UTC](https://discuss.write.as/t/snap-as-backend-makes-image-colors-washed-out/2366/3 "2021-03-23T15:56:54Z")

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This is an important find, @agyild – thanks for reporting it. Indeed the web-based uploader we use right now does some processing (mostly just image resizing), but if it’s messing with image colors, we definitely need to fix that. I’ve added this to our task list.

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**Author:** ![matt](https://discuss.write.as/user_avatar/discuss.write.as/matt/32/2760_2.png) [@matt](https://discuss.write.as/u/matt)\
**Post date:** [June 8, 2021, 9:02pm UTC](https://discuss.write.as/t/snap-as-backend-makes-image-colors-washed-out/2366/4 "2021-06-08T21:02:40Z")

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Okay, this is all fixed now, as part of some changes around image orientation. I’ve tested with your sample image and confirmed it works well, but please let me know if anything still looks off to you!

> [@How to rotate images](https://discuss.write.as/t/how-to-rotate-images/1753/14):
>
> Hey everyone, really sorry this took so long to fix. But it is fixed now! When you upload your photos, you should notice they show up in the correct orientation now – no workaround needed at all. Background / Cause I realized this bug was probably introduced with changes around the [new Snap.as backend](https://we.snap.as/leaving-alpha) we rolled out last year. Previously, we had more control over how images were served, and would store them as they were uploaded, but serve them with the correct image orientation, based on their…