# My account got silenced, what should I do?

**URL:** <https://discuss.write.as/t/my-account-got-silenced-what-should-i-do/13020>\
**Category:** Help\
**Tags:** writeas\
**Created:** [September 5, 2024, 3:00pm UTC](https://discuss.write.as/t/my-account-got-silenced-what-should-i-do/13020 "2024-09-05T15:00:33Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![heyrrenjun](https://discuss.write.as/letter_avatar_proxy/v4/letter/h/76d3ee/32.png) [@heyrrenjun](https://discuss.write.as/u/heyrrenjun)\
**Post date:** [September 5, 2024, 3:00pm UTC](https://discuss.write.as/t/my-account-got-silenced-what-should-i-do/13020/1 "2024-09-05T15:00:33Z")

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My account has been wrongfully silenced! I’ve sent an email, but still no reply. I promise I’m not BOT or SEO Worker. They ask for my IP Address. Is that even common thing? Please Help!

Username: heyrrenjun

@matt

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**Author:** ![justinf](https://discuss.write.as/user_avatar/discuss.write.as/justinf/32/1242_2.png) [@justinf](https://discuss.write.as/u/justinf)\
**Post date:** [September 5, 2024, 3:57pm UTC](https://discuss.write.as/t/my-account-got-silenced-what-should-i-do/13020/2 "2024-09-05T15:57:26Z")

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Hey, welcome. I’ve seen a handful of these come in recently and Matt always gets it sorted. Don’t worry.

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**Author:** ![matt](https://discuss.write.as/user_avatar/discuss.write.as/matt/32/2760_2.png) [@matt](https://discuss.write.as/u/matt)\
**Post date:** [September 5, 2024, 7:38pm UTC](https://discuss.write.as/t/my-account-got-silenced-what-should-i-do/13020/3 "2024-09-05T19:38:04Z")

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Hey, sorry for the trouble! Just reviewed, and permanently un-silenced your account. You should be able to publish again, and you won’t run into those spam filters anymore in the future. Let me know if you need anything else!

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**Author:** ![heyrrenjun](https://discuss.write.as/letter_avatar_proxy/v4/letter/h/76d3ee/32.png) [@heyrrenjun](https://discuss.write.as/u/heyrrenjun)\
**Post date:** [September 7, 2024, 4:40am UTC](https://discuss.write.as/t/my-account-got-silenced-what-should-i-do/13020/4 "2024-09-07T04:40:53Z")

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hi! I just tried to publish a new post on my write.as acc but sadly, I still not able to publish anything. it says that my IP address is banned. Is there something I can do?

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**Author:** ![matt](https://discuss.write.as/user_avatar/discuss.write.as/matt/32/2760_2.png) [@matt](https://discuss.write.as/u/matt)\
**Post date:** [September 9, 2024, 2:24pm UTC](https://discuss.write.as/t/my-account-got-silenced-what-should-i-do/13020/5 "2024-09-09T14:24:07Z")

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Just sent you a private message that’ll help fix this!