# I can't login into my website

**URL:** <https://discuss.write.as/t/i-cant-login-into-my-website/11652>\
**Category:** Help\
**Tags:** troubleshooting\
**Created:** [March 24, 2024, 5:56pm UTC](https://discuss.write.as/t/i-cant-login-into-my-website/11652 "2024-03-24T17:56:18Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![lorarena](https://discuss.write.as/user_avatar/discuss.write.as/lorarena/32/3502_2.png) [@lorarena](https://discuss.write.as/u/lorarena)\
**Post date:** [March 24, 2024, 5:56pm UTC](https://discuss.write.as/t/i-cant-login-into-my-website/11652/1 "2024-03-24T17:56:19Z")

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help I can’t login into my website this is it [http://indigenousvisibility.org](http://indigenousvisibility.org) my email is [laura.arena@mac.com](mailto:laura.arena@mac.com) - thank you

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**Author:** ![matt](https://discuss.write.as/user_avatar/discuss.write.as/matt/32/2760_2.png) [@matt](https://discuss.write.as/u/matt)\
**Post date:** [March 26, 2024, 5:26pm UTC](https://discuss.write.as/t/i-cant-login-into-my-website/11652/2 "2024-03-26T17:26:37Z")

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Hi, you should be able to [reset your password](https://write.as/reset) and enter your username there. You’ll receive an email with instructions on creating a new password. But please let me know if you run into any trouble!

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**Author:** ![lorarena](https://discuss.write.as/user_avatar/discuss.write.as/lorarena/32/3502_2.png) [@lorarena](https://discuss.write.as/u/lorarena)\
**Post date:** [April 2, 2024, 10:08am UTC](https://discuss.write.as/t/i-cant-login-into-my-website/11652/3 "2024-04-02T10:08:34Z")

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Hello  
the problem is that it says my user doesn’t exist - I can’t reset my password - can you please advise what do I do?

 ![Screenshot 2024-04-02 at 12.07.44 PM.png](https://discuss.write.as/uploads/default/original/2X/a/a5c5267728577a2139e8406441b51562881f40c5.png) ![Screenshot 2024-04-02 at 12.06.19 PM.png](https://discuss.write.as/uploads/default/original/2X/6/66a7a5d8677af713e0123d2e22ab73b817a4e848.png)

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**Author:** ![lorarena](https://discuss.write.as/user_avatar/discuss.write.as/lorarena/32/3502_2.png) [@lorarena](https://discuss.write.as/u/lorarena)\
**Post date:** [April 9, 2024, 12:08pm UTC](https://discuss.write.as/t/i-cant-login-into-my-website/11652/4 "2024-04-09T12:08:35Z")

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Hi Matt - this is becoming a big problem for me not being able to login my site it says user does not exist - if I can’t fix this then I need to take my site down and find another format that has better functionality - can someone please help me with this?

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**Author:** ![matt](https://discuss.write.as/user_avatar/discuss.write.as/matt/32/2760_2.png) [@matt](https://discuss.write.as/u/matt)\
**Post date:** [April 9, 2024, 9:43pm UTC](https://discuss.write.as/t/i-cant-login-into-my-website/11652/5 "2024-04-09T21:43:43Z")

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Just sent you a private message with your username – you should be able to use that to log in / reset your password.