# Can't post on paper.wf **URL:** \ **Category:** Help\ **Tags:** troubleshooting\ **Created:** [March 19, 2023, 4:27am UTC](https://discuss.write.as/t/cant-post-on-paper-wf/8530 "2023-03-19T04:27:03Z")\ **Posts on this page:** 18\ **Page:** 1
**Author:** ![nubobot42](https://discuss.write.as/user_avatar/discuss.write.as/nubobot42/32/2817_2.png) [@nubobot42](https://discuss.write.as/u/nubobot42)\ **Post date:** [March 19, 2023, 4:27am UTC](https://discuss.write.as/t/cant-post-on-paper-wf/8530/1 "2023-03-19T04:27:03Z")
Hi, I don’t know if it’s appropriate to ask about Paper.wf stuff, as it’s a free instance. But maybe I can get some help. Sometimes, when I try to post on Paper.wf, I get the error message: “Failed to post. Please try again.”. If I try to check the Developer Options, I get a generic: “500 Internal Server Error nginx” Maybe you can help me? Or am I asking for help in the wrong place? Thanks! ---
**Author:** ![scott](https://discuss.write.as/letter_avatar_proxy/v4/letter/s/3e96dc/32.png) [@scott](https://discuss.write.as/u/scott)\ **Post date:** [March 20, 2023, 3:52am UTC](https://discuss.write.as/t/cant-post-on-paper-wf/8530/2 "2023-03-20T03:52:16Z")
Paper.wf isn’t run by Matt and Write.as. It’s an independent WriteFreely instance. You’ll have to get in touch with whoever runs it. Sorry, don’t know who that is. ---
**Author:** ![albileetrees](https://discuss.write.as/user_avatar/discuss.write.as/albileetrees/32/2899_2.png) [@albileetrees](https://discuss.write.as/u/albileetrees)\ **Post date:** [April 25, 2023, 12:56pm UTC](https://discuss.write.as/t/cant-post-on-paper-wf/8530/3 "2023-04-25T12:56:10Z")
Same issue one month later, and I have not the fuzziest idea on how to contact the admins, save for a whois query. Always back up your stuff, y’all. ---
**Author:** ![pylapp](https://discuss.write.as/user_avatar/discuss.write.as/pylapp/32/3687_2.png) [@pylapp](https://discuss.write.as/u/pylapp)\ **Post date:** [April 26, 2023, 12:27pm UTC](https://discuss.write.as/t/cant-post-on-paper-wf/8530/4 "2023-04-26T12:27:58Z")
@albileetrees Did you just wait for a fix or did you contact the instance admins? Was it the same error? Do you remember how mcuh days you had to wait for a fix? ---
**Author:** ![albileetrees](https://discuss.write.as/user_avatar/discuss.write.as/albileetrees/32/2899_2.png) [@albileetrees](https://discuss.write.as/u/albileetrees)\ **Post date:** [April 26, 2023, 12:54pm UTC](https://discuss.write.as/t/cant-post-on-paper-wf/8530/5 "2023-04-26T12:54:55Z")
I sent a message to the aforementioned email I acquired through the WHOIS query; no response yet (and it took me a few days; it felt invasive having to go far as WHOIS to even get it-- but ultimately decided to give it a shot). I had not used this service in over a month and was made aware of the issue only when I tried to log in recently. But, it appears to be the same error. EDIT: To clarify on the errors I’m also getting, I just get a generic “Server Error” message, including when I attempt to post. In other browsers with no active login, the error is on most-- if not all-- of the pages. (And even while logged in-- still errors.) ---
**Author:** ![pylapp](https://discuss.write.as/user_avatar/discuss.write.as/pylapp/32/3687_2.png) [@pylapp](https://discuss.write.as/u/pylapp)\ **Post date:** [April 26, 2023, 1:56pm UTC](https://discuss.write.as/t/cant-post-on-paper-wf/8530/6 "2023-04-26T13:56:24Z")
Same thing here… ---
**Author:** ![pylapp](https://discuss.write.as/user_avatar/discuss.write.as/pylapp/32/3687_2.png) [@pylapp](https://discuss.write.as/u/pylapp)\ **Post date:** [April 27, 2023, 6:50am UTC](https://discuss.write.as/t/cant-post-on-paper-wf/8530/7 "2023-04-27T06:50:06Z")
Maybe something related to the massive failure of GCP in Paris? [https://status.cloud.google.com/incidents/dS9ps52MUnxQfyDGPfkY#73mBtVKKfeJGJ1yaY7hV](https://status.cloud.google.com/incidents/dS9ps52MUnxQfyDGPfkY#73mBtVKKfeJGJ1yaY7hV) ---
**Author:** ![pylapp](https://discuss.write.as/user_avatar/discuss.write.as/pylapp/32/3687_2.png) [@pylapp](https://discuss.write.as/u/pylapp)\ **Post date:** [April 27, 2023, 11:23am UTC](https://discuss.write.as/t/cant-post-on-paper-wf/8530/8 "2023-04-27T11:23:53Z")
Back to normal situation. Could be nice to have better error messages and a kind of UI to contact instance admins. Could be closed. ---
**Author:** ![mijil](https://discuss.write.as/user_avatar/discuss.write.as/mijil/32/2944_2.png) [@mijil](https://discuss.write.as/u/mijil)\ **Post date:** [May 14, 2023, 5:35am UTC](https://discuss.write.as/t/cant-post-on-paper-wf/8530/9 "2023-05-14T05:35:24Z")
Hi there, just want to report that server for [https://paper.wf](https://paper.wf/) is down. Please help to fix it because I need to back up my works there. Thank you! ---
**Author:** ![yingchen-ye](https://discuss.write.as/user_avatar/discuss.write.as/yingchen-ye/32/2946_2.png) [@yingchen-ye](https://discuss.write.as/u/yingchen-ye)\ **Post date:** [May 14, 2023, 6:47pm UTC](https://discuss.write.as/t/cant-post-on-paper-wf/8530/10 "2023-05-14T18:47:16Z")
Hi. Same issures here. I can’t open the paper.wf and my personal blog. Could you please take a look when you have time? I need to back up some data as well. Many thanks! ---
**Author:** ![scott](https://discuss.write.as/letter_avatar_proxy/v4/letter/s/3e96dc/32.png) [@scott](https://discuss.write.as/u/scott)\ **Post date:** [May 15, 2023, 6:25am UTC](https://discuss.write.as/t/cant-post-on-paper-wf/8530/11 "2023-05-15T06:25:18Z")
Unfortunately, @matt won’t be able to help you with this. paper.wf is an independent instance of Writefreely which isn’t run by Matt/Write.as. ---
**Author:** ![restof](https://discuss.write.as/letter_avatar_proxy/v4/letter/r/67e7ee/32.png) [@restof](https://discuss.write.as/u/restof)\ **Post date:** [May 15, 2023, 1:43pm UTC](https://discuss.write.as/t/cant-post-on-paper-wf/8530/12 "2023-05-15T13:43:39Z")
please help to solve this problem. At least give us time to backup our work 😭😭, it’s already two weeks. ---
**Author:** ![rokejulianlockhart](https://discuss.write.as/user_avatar/discuss.write.as/rokejulianlockhart/32/5618_2.png) [@rokejulianlockhart](https://discuss.write.as/u/rokejulianlockhart)\ **Post date:** [July 29, 2023, 6:05pm UTC](https://discuss.write.as/t/cant-post-on-paper-wf/8530/13 "2023-07-29T18:05:03Z")
> [@pylapp](#): > > Back to normal situation. > [@Paper.wf is down](https://discuss.write.as/t/paper-wf-is-down/6779/3): > > Not for me. I just get a JSON response page saying that there’s an error if I try to do _anything_. * * * > [@Paper.wf is down](https://discuss.write.as/t/paper-wf-is-down/6779/3): > > > [@Paper.wf is down](https://discuss.write.as/t/paper-wf-is-down/6779/2): > > > > We don’t actually run paper.wf – it’s an independent WriteFreely instance. > > Any idea where someone could contact the maintainers? > [@albileetrees](#): > > I sent a message to the aforementioned email I acquired through the WHOIS query @restof, @yingchen-ye and @mijil, send a message to [littleduckdotxyz@gmail.com](mailto:littleduckdotxyz@gmail.com), per [WhoIs](https://www.instra.com/en/whois/whois-result/paper_wf#:~:text=e-mail%3A%20littleduckdotxyz%40gmail.com). ---
**Author:** ![albileetrees](https://discuss.write.as/user_avatar/discuss.write.as/albileetrees/32/2899_2.png) [@albileetrees](https://discuss.write.as/u/albileetrees)\ **Post date:** [July 29, 2023, 6:26pm UTC](https://discuss.write.as/t/cant-post-on-paper-wf/8530/14 "2023-07-29T18:26:26Z")
I’ve ultimately decided to move my project elsewhere. My recommendation is that you do the same. I did not like how unreliable paper.wf appears to be, but I must stress that I do not have an issue with the software itself. There are more stable servers. ---
**Author:** ![rokejulianlockhart](https://discuss.write.as/user_avatar/discuss.write.as/rokejulianlockhart/32/5618_2.png) [@rokejulianlockhart](https://discuss.write.as/u/rokejulianlockhart)\ **Post date:** [July 29, 2023, 7:32pm UTC](https://discuss.write.as/t/cant-post-on-paper-wf/8530/15 "2023-07-29T19:32:56Z")
> [@albileetrees](#): > > There are more stable servers. What do you use, @albileetrees? ---
**Author:** ![rokejulianlockhart](https://discuss.write.as/user_avatar/discuss.write.as/rokejulianlockhart/32/5618_2.png) [@rokejulianlockhart](https://discuss.write.as/u/rokejulianlockhart)\ **Post date:** [August 28, 2023, 11:54pm UTC](https://discuss.write.as/t/cant-post-on-paper-wf/8530/16 "2023-08-28T23:54:14Z")
It appears to be remediated now. ---
**Author:** ![sparr](https://discuss.write.as/user_avatar/discuss.write.as/sparr/32/4738_2.png) [@sparr](https://discuss.write.as/u/sparr)\ **Post date:** [February 19, 2025, 12:36pm UTC](https://discuss.write.as/t/cant-post-on-paper-wf/8530/17 "2025-02-19T12:36:42Z")
The contact address listed on [Contact Us — Paper.wf](https://paper.wf/contact) is “writefreely[at]paper.wf\_” and when I attempt to send to the de-obfuscated version of that I get a SMTP `530 Authentication required` response. My posts on paper.wf haven’t been visible to mastodon.social in a year now, and I only just realized that. I’m probably going to try to find a way to migrate, and seriously consider moving without migration if I can’t do that. Updating this old thread since it’s probably the first place people end up when trying to find support for paper.wf outages ---
**Author:** ![ptool](https://discuss.write.as/letter_avatar_proxy/v4/letter/p/ed8c4c/32.png) [@ptool](https://discuss.write.as/u/ptool)\ **Post date:** [November 20, 2025, 6:55pm UTC](https://discuss.write.as/t/cant-post-on-paper-wf/8530/18 "2025-11-20T18:55:23Z")
paper.wf is down again. does anyone know if the contact emails are updated? I need to back up my work; I had only just started using it.