# Help **URL:** https://discuss.write.as/c/help/5.md [Latest](https://discuss.write.as/latest.md) · [Categories](https://discuss.write.as/categories.md) · [Tags](https://discuss.write.as/tags.md) --- ## [Using the WriteFreely iOS App](https://discuss.write.as/t/using-the-writefreely-ios-app/1946)
**Author:** [@angelo](https://discuss.write.as/u/angelo)\ **Replies:** 13\ **Last updated:** [April 23, 2023, 2:34pm UTC](https://discuss.write.as/t/using-the-writefreely-ios-app/1946 "2023-04-23T14:34:10Z")
You can publish to your WriteFreely / Write.as blog on the go with the WriteFreely iOS app. This guide will introduce some of the features of the app, and how it works with your WriteFreely account. It requires an iOS… --- ## [Help](https://discuss.write.as/t/help/11)
**Author:** [@matt](https://discuss.write.as/u/matt)\ **Replies:** 3\ **Last updated:** [January 21, 2022, 4:13pm UTC](https://discuss.write.as/t/help/11 "2022-01-21T16:13:15Z")
Get help from the community on anything you’re stuck on! --- ## [Question about how RSS readers appear in the Analytics](https://discuss.write.as/t/question-about-how-rss-readers-appear-in-the-analytics/21211)
**Author:** [@veyne](https://discuss.write.as/u/veyne)\ **Replies:** 1\ **Last updated:** [October 19, 2026, 8:27pm UTC](https://discuss.write.as/t/question-about-how-rss-readers-appear-in-the-analytics/21211 "2026-10-19T20:27:41Z")
On my stats, I can see \[campaign\] rss feed Visits: 152 Does it mean x number of people subscribed to my feed opened the web post 152 times, or that I have 152 or more RSS readers, or something else? --- ## [Json doesn't export everything?](https://discuss.write.as/t/json-doesnt-export-everything/20028)
**Author:** [@panda8834](https://discuss.write.as/u/panda8834)\ **Replies:** 7\ **Last updated:** [October 13, 2026, 11:56am UTC](https://discuss.write.as/t/json-doesnt-export-everything/20028 "2026-10-13T11:56:19Z")
I just tried to export my blog in a json format. I have two blogs, and for some reason it only exported one, and frustratingly not the one I want. This happened with both json and prettified. Is this unique to me? --- ## [Adding Umami Analytics](https://discuss.write.as/t/adding-umami-analytics/21181)
**Author:** [@veyne](https://discuss.write.as/u/veyne)\ **Replies:** 0\ **Last updated:** [October 13, 2026, 10:25am UTC](https://discuss.write.as/t/adding-umami-analytics/21181 "2026-10-13T10:25:31Z")
I have to put a line of code on my blog, but the JavaScript box doesn’t allow html. Is it possible to convert this into vanilla js? Here is it: https://pastebin.com/6kXjcpgS --- ## [Reverse proxy configuration for IIS](https://discuss.write.as/t/reverse-proxy-configuration-for-iis/19868)
**Author:** [@michael1maass](https://discuss.write.as/u/michael1maass)\ **Replies:** 1\ **Last updated:** [October 12, 2026, 8:07am UTC](https://discuss.write.as/t/reverse-proxy-configuration-for-iis/19868 "2026-10-12T08:07:38Z")
hi, anybody configured a reverse proxy setup on windows behind an IIS so far? Thought I’ll ask before I’ll make this a short night. Michael --- ## [Failed to post. error on write.as](https://discuss.write.as/t/failed-to-post-error-on-write-as/21102)
**Author:** [@Arcana1891](https://discuss.write.as/u/Arcana1891)\ **Replies:** 5\ **Last updated:** [October 3, 2026, 3:57pm UTC](https://discuss.write.as/t/failed-to-post-error-on-write-as/21102 "2026-10-03T15:57:44Z")
I have a new post drafted in write.as, and when I hit Publish, I get the error message, “Failed to post. Please try again.” I’ve reloaded my browser several times and tried multiple times to publish the post, but it stil… --- ## [Unable to reset password](https://discuss.write.as/t/unable-to-reset-password/21128)
**Author:** [@hfortune17](https://discuss.write.as/u/hfortune17)\ **Replies:** 0\ **Last updated:** [October 2, 2026, 5:51am UTC](https://discuss.write.as/t/unable-to-reset-password/21128 "2026-10-02T05:51:34Z")
Hi there, I was having trouble resetting my password. If someone could help me that would be great. --- ## [Rendering Image Markdown on the Fediverse](https://discuss.write.as/t/rendering-image-markdown-on-the-fediverse/21087)
**Author:** [@wotton](https://discuss.write.as/u/wotton)\ **Replies:** 1\ **Last updated:** [September 26, 2026, 4:00pm UTC](https://discuss.write.as/t/rendering-image-markdown-on-the-fediverse/21087 "2026-09-26T16:00:50Z")
Firstly, I’d like to thank the Write.as team for developing such an amazing platform. I’ve been a user of the free tier since 30 June 2020, where I’ve hosted a small blog for some volunteer work I do—a mere 44 pages. Tha… --- ## [Export User + Blogs + Posts](https://discuss.write.as/t/export-user-blogs-posts/21094)
**Author:** [@wotton](https://discuss.write.as/u/wotton)\ **Replies:** 0\ **Last updated:** [September 26, 2026, 1:41pm UTC](https://discuss.write.as/t/export-user-blogs-posts/21094 "2026-09-26T13:41:18Z")
Starting on the free plan and taking out the free 14 trial the Export User + Blogs + Posts JSON was working with both my blogs. Since subscribing the Export User + Blogs + Posts only exports the original blog, not the … --- ## [Dmca](https://discuss.write.as/t/dmca/21074)
**Author:** [@Maude](https://discuss.write.as/u/Maude)\ **Replies:** 2\ **Last updated:** [September 24, 2026, 8:27pm UTC](https://discuss.write.as/t/dmca/21074 "2026-09-24T20:27:05Z")
https://write.as/m0k0i0kdxgiwx I demand the immediate removal of all private photographs of me that have been published or shared without my consent. These images were not authorized for distribution. If they are not re… --- ## [IP Address Banned / Account Silenced](https://discuss.write.as/t/ip-address-banned-account-silenced/20995)
**Author:** [@thebreak](https://discuss.write.as/u/thebreak)\ **Replies:** 2\ **Last updated:** [September 11, 2026, 6:25am UTC](https://discuss.write.as/t/ip-address-banned-account-silenced/20995 "2026-09-11T06:25:53Z")
Hello. I was editing a post on my new blog when I got a notification that my IP address is banned for abusive activity, which I believe I haven’t done. I’ve read the reasons for banning and none of them apply to anything… --- ## [Publish via Email not working](https://discuss.write.as/t/publish-via-email-not-working/20940)
**Author:** [@CMA24](https://discuss.write.as/u/CMA24)\ **Replies:** 2\ **Last updated:** [September 9, 2026, 6:28pm UTC](https://discuss.write.as/t/publish-via-email-not-working/20940 "2026-09-09T18:28:56Z")
Signed up for 14-day Pro trial yesterday. So far, I haven’t been able to successfully publish to my new blog via email. From Gmail, I’ve sent several emails to the ‘secret’ email address that came with my write.as blog. … --- ## [404 error saving blog settings](https://discuss.write.as/t/404-error-saving-blog-settings/20929)
**Author:** [@jaredhirsch](https://discuss.write.as/u/jaredhirsch)\ **Replies:** 5\ **Last updated:** [September 1, 2026, 10:59pm UTC](https://discuss.write.as/t/404-error-saving-blog-settings/20929 "2026-09-01T22:59:10Z")
I just ran into this issue as well, two days in a row, using the paid, hosted https://write.as version of WriteFreely, so it seems to still be an unsolved bug. --- ## [Blog custom style cached?](https://discuss.write.as/t/blog-custom-style-cached/20898)
**Author:** [@ltning](https://discuss.write.as/u/ltning)\ **Replies:** 2\ **Last updated:** [September 1, 2026, 4:53pm UTC](https://discuss.write.as/t/blog-custom-style-cached/20898 "2026-09-01T16:53:38Z")
I created a new blog on my instance (I’m self-hosting), and did some initial tweaks using the custom CSS (in blogs → customize). Now I’ve made some changes to that CSS after publishing the first entry, and it looks fine … --- ## [404 when updating post date](https://discuss.write.as/t/404-when-updating-post-date/20927)
**Author:** [@justinf](https://discuss.write.as/u/justinf)\ **Replies:** 1\ **Last updated:** [September 1, 2026, 4:48pm UTC](https://discuss.write.as/t/404-when-updating-post-date/20927 "2026-09-01T16:48:30Z")
Went to update a blog post’s date, and when saving, I get the following 404 (and the date does not change): --- ## [404 Error as I tried to save customized settings](https://discuss.write.as/t/404-error-as-i-tried-to-save-customized-settings/10136)
**Author:** [@facb69](https://discuss.write.as/u/facb69)\ **Replies:** 0\ **Last updated:** [September 27, 2023, 11:59am UTC](https://discuss.write.as/t/404-error-as-i-tried-to-save-customized-settings/10136 "2023-09-27T11:59:32Z")
Hi there. I’ve just installed Writefreely on my own server. The installation went well, I can login, post and see my blog but I cannot save changes. When I hit the button Save, I’m redirected to a page with the URL htt… --- ## [IP address ban](https://discuss.write.as/t/ip-address-ban/20887)
**Author:** [@ThamizharasanRK](https://discuss.write.as/u/ThamizharasanRK)\ **Replies:** 0\ **Last updated:** [August 24, 2026, 4:33am UTC](https://discuss.write.as/t/ip-address-ban/20887 "2026-08-24T04:33:23Z")
Hi Write.as team, My account (thamizharasanRK) was recently permanently unsilenced by Matt, but I’m unable to publish from my tablet. It says my IP address 122.183.51.46 is banned for abusive activity. My account works… --- ## [Please help me restore my account](https://discuss.write.as/t/please-help-me-restore-my-account/20874)
**Author:** [@ThamizharasanRK](https://discuss.write.as/u/ThamizharasanRK)\ **Replies:** 2\ **Last updated:** [August 21, 2026, 2:57pm UTC](https://discuss.write.as/t/please-help-me-restore-my-account/20874 "2026-08-21T14:57:57Z")
Account silenced - Please help me restore my account Hi, My account @thamizharsanRK has been silenced since August 15. I’ve emailed support twice but haven’t received a response. This is my first blogging experience, … --- ## [Views counter](https://discuss.write.as/t/views-counter/20858)
**Author:** [@veyne](https://discuss.write.as/u/veyne)\ **Replies:** 1\ **Last updated:** [August 20, 2026, 4:27pm UTC](https://discuss.write.as/t/views-counter/20858 "2026-08-20T16:27:02Z")
A simple question: the number of views of this post doubled in 24h, but when i look at the incoming traffic sources, I see no additional views? Is it because of bots? https://sfss.space/answer-1954-fredric-brown --- ## [Subscription paid but no Pro features](https://discuss.write.as/t/subscription-paid-but-no-pro-features/20842)
**Author:** [@Fitzz](https://discuss.write.as/u/Fitzz)\ **Replies:** 1\ **Last updated:** [August 17, 2026, 2:43am UTC](https://discuss.write.as/t/subscription-paid-but-no-pro-features/20842 "2026-08-17T02:43:26Z")
@help Since the Sunday 16th Aug outage, my Pro features have disappeared and logging out and in, doesn’t restore them. Trying to use pro features prompts me to subscribe. I just got another invoice for my Pro subscriptio… --- ## [Anonymous posts visits number](https://discuss.write.as/t/anonymous-posts-visits-number/20687)
**Author:** [@veyne](https://discuss.write.as/u/veyne)\ **Replies:** 2\ **Last updated:** [July 29, 2026, 10:12am UTC](https://discuss.write.as/t/anonymous-posts-visits-number/20687 "2026-07-29T10:12:08Z")
Anonymous posts have a visits counter, but ime it always stays at zero, even when im pretty sure the page has been visited. No big deal, just wondering. --- ## [No response from support since June](https://discuss.write.as/t/no-response-from-support-since-june/20718)
**Author:** [@daisypatches](https://discuss.write.as/u/daisypatches)\ **Replies:** 6\ **Last updated:** [July 28, 2026, 11:49pm UTC](https://discuss.write.as/t/no-response-from-support-since-june/20718 "2026-07-28T23:49:48Z")
I sent an email over a month ago regarding a refund request and since then I have sent several others, both to the support email address and to Matt directly, but until now I have not received a response. I would really,… --- ## [Is it possible to spoiler text?](https://discuss.write.as/t/is-it-possible-to-spoiler-text/20624)
**Author:** [@tetrahedronalpenguin](https://discuss.write.as/u/tetrahedronalpenguin)\ **Replies:** 2\ **Last updated:** [July 28, 2026, 4:06pm UTC](https://discuss.write.as/t/is-it-possible-to-spoiler-text/20624 "2026-07-28T16:06:00Z")
Is it possible to spoiler any text? For example, in some Markdown implementations, you can spoiler a text with two pipes, like so: ||this text is spoilered||. Or, like so: /spoiler This text is spoilered. The reason … --- ## [Feature request: index page](https://discuss.write.as/t/feature-request-index-page/19428)
**Author:** [@lying-sleeping-gods](https://discuss.write.as/u/lying-sleeping-gods)\ **Replies:** 2\ **Last updated:** [July 27, 2026, 5:03am UTC](https://discuss.write.as/t/feature-request-index-page/19428 "2026-07-27T05:03:42Z")
It’d be great if a write.as blog could have an automatically updated index page that linked to all the individual posts in order of publication date (I’m assuming this doesn’t exist already based on my searching for it s… --- ## [Published a new post and no emails were sent?](https://discuss.write.as/t/published-a-new-post-and-no-emails-were-sent/5670)
**Author:** [@ldstephens](https://discuss.write.as/u/ldstephens)\ **Replies:** 5\ **Last updated:** [July 22, 2026, 2:47pm UTC](https://discuss.write.as/t/published-a-new-post-and-no-emails-were-sent/5670 "2026-07-22T14:47:11Z")
I published a new post this morning and no email went out to subscribers. Matt, can you check into this for me. Thanks --- ## [Pagination links aren't vertically aligned](https://discuss.write.as/t/pagination-links-arent-vertically-aligned/20636)
**Author:** [@jehan](https://discuss.write.as/u/jehan)\ **Replies:** 2\ **Last updated:** [July 10, 2026, 9:03pm UTC](https://discuss.write.as/t/pagination-links-arent-vertically-aligned/20636 "2026-07-10T21:03:39Z")
As you can see in the image, “Older” is slightly lower than “Newer” — is there a fix for this? Also, the links don’t look the same on mobile vs. desktop. For example, on mobile, the links have barely any space betwee… --- ## [Help: Export CSV and TXT FAILURE (502 Bad Gateway)](https://discuss.write.as/t/help-export-csv-and-txt-failure-502-bad-gateway/19971)
**Author:** [@wolfinwool](https://discuss.write.as/u/wolfinwool)\ **Replies:** 7\ **Last updated:** [July 10, 2026, 9:01pm UTC](https://discuss.write.as/t/help-export-csv-and-txt-failure-502-bad-gateway/19971 "2026-07-10T21:01:43Z")
I download my blogs from write.as every month. On occasion I’ve gotten bad gateway errors on the CSV version, but can always generally get one or the other (txt/csv), but this morning, both are erroring out. I suspect it… --- ## [Pro Account no response regarding account issue](https://discuss.write.as/t/pro-account-no-response-regarding-account-issue/20689)
**Author:** [@allaboutchina](https://discuss.write.as/u/allaboutchina)\ **Replies:** 1\ **Last updated:** [July 10, 2026, 8:58pm UTC](https://discuss.write.as/t/pro-account-no-response-regarding-account-issue/20689 "2026-07-10T20:58:16Z")
Hello Community, I am posting here as a Pro Account Subscriber as I cannot seem to get a response from admin or support regarding an issue on my account. If anyone from the Write.as Admin Team including Matt sees this, … --- ## [Kailo: Your account is silenced, so you can't publish or update posts](https://discuss.write.as/t/kailo-your-account-is-silenced-so-you-cant-publish-or-update-posts/20664)
**Author:** [@Kail0](https://discuss.write.as/u/Kail0)\ **Replies:** 1\ **Last updated:** [June 23, 2026, 7:25pm UTC](https://discuss.write.as/t/kailo-your-account-is-silenced-so-you-cant-publish-or-update-posts/20664 "2026-06-23T19:25:11Z")
Could you please look into, why is my account silenced? Maybe Ive send too many requests or used some old markdown syntax, but ive definitely not break any rules. https://write.as/kailo [Next page](https://discuss.write.as/c/help/5.md?page=1)